A Porter/Guest Service Agent Job At Darwin NT, Australia. To apply for the position of a Porter/Guest Service Agent, follow the details below.,
Hilton Hotels and Resorts are seeking for persons to fill the position of a Porter/Guest Service Agent with a competitive salary. Interested persons are to apply as the position is on a first come first serve basis.
Duties and Responsibilities Of the Porter/Guest Service Agent
- Serve guest and front office teams to meet guest needs. This is done upon arrival and departure.
- Provide comfortable stay for guest
- Accommodate request for information and assistance around the hotel
- Welcome and assist guest during their stay.
- Complete audit procedures
- Demonstrate high customer service level at all times.
- Explain amenities and emergency procedures to guest.
- Deliver and receive message for guest.
- Demonstrate hotel rooms category knowledge, room rates, packages, promotions etc.
- Use selling techniques to promote hotel facilities and services.
- maintain hotel service information, attractions, landmarks etc in the hotel vicinity.
- Provide support to the concierge.
- Comply with all health and safety legislation Act in accordance with the policies and procedures. This should be done when working with front of house equipment and property management systems.
Eligibility Criteria To Apply As A Porter/Guest Service Agent
- You must have a prior experience working within the hotel or retail sector.
- You must have a positive attitude and excellent personal presentation skill.
- You must be calm, efficient and organized.
- You must be energetic and maintain a positive attitude when working with guest.
- You must be IT proficient
- You must have an Australian Drivers license.
- You must have a cash handling experience.
- You must have a conflict resolution experience.
Benefits Of Working For Hilton Hotel And Reports.
- Competitive starting salary and holiday entitlement.
- Provide reduced hotel room rates
- Discounts on products and services
Hilton Hotels And Resorts, Darwin NT, Australia.
Porter/Guest Service Agent
How To Apply
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